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Hurricane Ian Response & Recovery

Florida Division of Emergency Management

  • Project Start: 09/30/22
  • Project End: Ongoing

Project Description

ACDC is supporting the Florida Division of Emergency Management in response to the Catastrophic Category 5 Hurricane Ian which made landfall in September 2022. ACDC began with a few positions supporting the State EOC prior to landfall, and as intensity and anticipated impacts grew, pre-positioned staff within the Florida Division of Emergency Management and Clay County EOC’s, and remotely supported Pasco County, Wakulla County, Lee County, and the City of Mexico Beach in anticipation of Hurricane Ian’s landfall to ensure emergency protective measures and response preparedness throughout the event.


Overall, ACDC supported in Logistics, Finance, Operations, Data, Mission Management, Public Information, Governmental Affairs, as well as project management and oversight.

ACDC is also supporting FDEM as the Debris Task Force Lead for all Hurricane Ian-generated debris removal, which includes:

  • 652 invoices approved for $92,207,937.60.
  • Average of 200 trucks operating weekly. 
  • 839 vessels removed, of which 405 were derelict.
  • Removed 856,971 CY of Debris from the waterways.
  • Removed 2.1 million cubic yards of C& D, 1.1 million CY of vegetation.
  • Properly disposed of 999,735 CY of debris.
  • Over 10,000 white goods removed​.​
  • Shrimp boat mission completed getting 29 Trawlers refloated and demobilized crews and barges.

*Stats listed are evolving as it is a current operation.

Post-storm, over 20 additional staff were brought onboard with an additional 50 positions added in the following weeks per FDEM’s request. This mobilization speaks volumes to our ability to serve our clients quickly and effectively during emergency response.

COVID-19 Response & Recovery

Florida Division of Emergency Management

  • Project Start: 03/01/20
  • Project End: 08/30/22

Project Highlights

  • ACDC deployed 22 employees within 72 hours of notification to deploy onsite and coordinate/manage six Department of Health Incident Management Teams supporting Field Operations, Faith-based Operations, three Health Equity sites, and County Health Department support.​
  • Filled over 7,000 clinician positions throughout the State of Florida.​
  • Reviewed and approved thousands of invoices from Med-staffing vendors, logistics companies, and laboratories for approval of over $3.4 billion in FEMA reimbursement.

Project Description

The State Emergency Response Team (SERT), based at the State Emergency Operations Center (SEOC), needed staff augmentation and emergency management expertise in contingency planning, logistics & resource management, and cost recovery functions in response to the Novel Coronavirus in March of 2020.


  • Provided logistics and scheduling support to stand up the largest mobile vaccine operations in the U.S.​
  • Consistently assessed areas of opportunities to ensure continuity of operations and FEMA eligibility.​
  • Analyzed and tracked data to provide average cost per vaccine throughout the lifetime of the operation.​
  • Developed analytical tools assessing the impact of over 700 vaccination sites to inform FDEM of demobilization priorities.
  • Protected vulnerable populations in Florida from COVID-19 exposure.
  • Conducted SARS-CoV-2/COVID-19 testing.
  • Carried out social distancing and amplifying messaging.
  • Prepared for surge operations and co-responses (i.e., a hurricane response) with the COVID-19 outbreak.
  • Assisted in the set-up and operations of non-congregate sheltering and Hospitals in Buildings of Opportunity (HBOO).

Mexico Beach

City of Mexico Beach, Florida

  • Project Start: 10/01/18
  • Project End: Ongoing

Project Highlights

  • ACDC’s Team was onsite within 72 hours after the storm and immediately began working with City to begin response and recovery efforts.
  • Closeout of approximately $150 million in federal funds through multiple grant programs.
  • ACDC secured one of the fastest project worksheets ever approved in the State of Florida for debris costs. 

Project Description

Hurricane Michael made landfall in 2018 as a Category 5 storm and decimated the City of Mexico Beach.  The City suffered extensive damage to 80% of all structures city-wide including the City’s utility systems. Nearly all critical infrastructure throughout the City was destroyed including the City’s elevated water tank, master lift station, two major bridges, 18” transmission water main, electrical grid, 25 of City’s 27 lift stations inoperable, City’s police and fire facilities destroyed, and City’s water plant which was inundated with storm surge.


ACDC’s Team was onsite within 72 hours after the storm and immediately began working with City to begin response and recovery efforts including: 

  • Grant Management Services (writing scope and costs, administration, closeout of approx. $150 million in federal funds through multiple grant programs). 
  • Within days, our team secured $2.8 million for debris removal as one of the fastest project worksheets ever approved in the State of Florida for debris costs. 
  • Within 24 hours post landfall, ACDC supported the City as the ESF-5 Emergency Management Coordinator and Liaison to the Bay County EOC. 
  • Within 36 hours post-landfall, ACDC Staff were working with Public Works to identify damages to City-wide infrastructure systems. This effort focused on restoring vital services to allow recovery efforts including water, sewer, and electrical power as follows: 
    • Exploration of temporary alternate water sources through interconnect with adjacent County Water Districts. 
    • Post-storm logistics to organize response work crews, materials, and equipment through FLAWARN Mutual Aid from other Utility Districts state-wide. 
    • Assisted Public Works to identify immediate options for temporary water system repairs to restore water service. 
    • ACDC assisted Public Works with modifications to distribution system to bypass elevated water tank (destroyed by storm) and utilize/make immediately repairs to the City’s ground water storage tank to bring distribution back into operation. 
    • Assisted Public Works to establish bypass pumping, temporary control panel repairs city-wide, and temporary repairs to force mains/gravity mains to bring the City’s sewer system back online. 

In addition to immediate response efforts, ACDC’s Team continues to support the City’s long-term recovery through ongoing Federal and State grant assistance.

2020 Oregon Wildfires

Oregon Department of Emergency Management / Oregon Department of Transportation

  • Project Start: 09/2020
  • Project End: Ongoing

Project Highlights

  • As Owner’s Representative, tasked with the oversight of over 130 firms supporting debris removal operations.
  • Approximately 1,200 staff in the field each day across nine counties.
  • Validated and approved over $340M in contractor invoices.
  • Created and staffed an ROE call center and case management team for those enrolled in the State’s debris program.

Project Description

ACDC has been actively involved in the last six (6) major declared disasters for the State of Oregon (Winter Storms & Flooding, Wildfires and COVID-19) totaling an expected $1.77B in recovery. Our team has been embedded with the Oregon Department of Emergency Management (OR OEM), the Oregon Department of Transportation (ODOT), and State of Oregon as Program Managers overseeing wildfire debris cleanup, COVID recovery, and other disaster recovery from prior winter storms and flooding in 2019 and 2020.


Following the 2020 historic wildfires event in Oregon, which impacted over one million acres and damaged or destroyed over 4,000 structures, ACDC served in numerous capacities as Oregon’s Owner’s Representative, serving as a liaison for the State by overseeing multiple debris monitoring firms and debris hauling contractors, as well as internal project staff. During this effort the project team brought high level solutions to OR OEM regarding safety, environmental issues, OSHA compliance, FEMA eligibility, etc., coordinated with USACE crews to ensure Federal compliance, performed field reviews to assess private property debris removal and other compliance issues, and created and staffed a call center to assist property owners who sustained damage. Under this work, ACDC facilitated the process of obtaining Right of Entry (ROE) forms from impacted residents. These ROE permits grant access to the EPA to conduct hazardous waste cleanup and is the first phase before the larger debris cleanup began.

The ACDC staff served as liaisons between the nine impacted counties and the State and FEMA to ensure effective and timely communication to residents. Our team developed a data management tracking system to manage the ROE permits received, completing QA/QC on all forms to ensure accuracy in the information provided. This information was then passed to the Environmental Protection Agency (EPA) to be used to map out the areas that were ready for the first phase of the cleanup mission. This first phase of the cleanup mission was extremely time sensitive, requiring our team to conduct outreach in nine counties to thousands of residents in a four-week timeframe.

Considering the widespread nature of the fires and close proximity to many rivers, contaminating the rivers with hazardous waste was a concern and the mitigation was top priority. This included staffing a call center in October 2020 that managed nearly 18,000 inbound and outbound calls, giving us a familiarity with the Oregonian communities, and connection to the majority of impacted homeowners. Our debris specialists also performed extensive field outreach, knocking on homeowner doors to address complaints, better understand access issues, and host conversations with homeowners who could not be reached by phone.

Portland Water Distribution Planning & Log Support

City of Portland, OR

  • Project Start: 10/2023
  • Project End: 12/2023

Project Highlights

  • ACDC led a multi-agency planning team (multiple city, county and state agency partners) to develop a pre-event emergency water distribution plan based on the city’s Emergency Coordination Center operational structure, roles, and responsibilities.
  • Plan included a modified Incident Action Plan for an initial operational period, resource guide, guidance for water hauling operations, Community Points of Distribution planning guidance and site assessments, and contact lists for critical infrastructure operators.
  • Developed and delivered briefings for senior leadership and policy makers.

Project Description

This plan includes the roles and responsibilities of:

  • City: Portland Water Bureau, Portland Bureau of Emergency Management
  • County: Counties of Multnomah, Washington, and Clackamas; Departments of County Emergency Management, Health Department and relevant Human Services Departments and functions
  • State: Department of Emergency Management, Oregon Health Authority, Oregon Department of Human Services